We want you to feel confident in your purchase. Here's how returns work.
Every vehicle listed on our site is inspected and described as accurately as possible before it goes live. That said, we understand that buying a car is a big decision, and sometimes a vehicle just isn't the right fit once you've had a closer look. The terms below outline when a return is possible and how the process works.
Vehicles may be returned within 3 calendar days of delivery or pickup, provided the mileage driven does not exceed 100 miles from the odometer reading at time of sale.
The vehicle must be returned in the same condition it was delivered in, with all original accessories, documents, and keys included.
Approved refunds are issued to the original payment method within 7–10 business days of the vehicle being received back and inspected.
If the vehicle was delivered via shipping, return transport costs are the responsibility of the buyer unless the return is due to the vehicle materially differing from its listing.
Returns are not accepted for vehicles that have been modified, involved in an accident after delivery, or driven beyond the mileage allowance listed above.
Reach out within the return window with your order details and reason for return.
We'll confirm eligibility and walk you through next steps, including any return logistics.
Once the vehicle is received and inspected, your refund is processed per the terms above.
Contact us with your order details and we'll guide you through the process.
Contact us